Introduction
Welcome to Her Majesty Cosmetics (“the Website”). These Terms and Conditions (“Terms”) govern your use of the Website operated by Her Majesty Cosmetics, a company registered in Rwanda (“we”, “us”, “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
1. Use of the Website
1.1 Eligibility
You must be at least 18 years old to use our Website. By using the Website, you represent and warrant that you are at least 18 years of age.
1.2 Account Registration
To access certain features of the Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
1.3 Account Security
You are responsible for safeguarding your password and any other credentials used to access your account. You agree not to disclose your password to any third party and to notify us immediately of any unauthorized use of your account.
2. Products and Orders
2.1 Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not warrant that the descriptions, images, or other content available on the Website are accurate, complete, reliable, current, or error-free.
2.2 Pricing
All prices are listed in Rwandan Francs (RWF) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change the prices of products at any time without prior notice.
2.3 Orders
By placing an order through the Website, you agree to pay the price of the products ordered as well as any applicable shipping fees. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.
3. Payment
3.1 Payment Methods
We accept various payment methods, including credit/debit cards, mobile money, and other payment methods as indicated on the Website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order.
3.2 Payment Security
We take reasonable measures to protect your payment information, but we cannot guarantee the absolute security of any information you transmit to us.
4. Shipping and Delivery
4.1 Shipping Policy
We ship products within Rwanda. Delivery times and shipping costs will vary based on your location and the shipping method selected. Estimated delivery times are provided at checkout.
4.2 Risk of Loss
All products purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.
5. Returns and Refunds
5.1 Return Policy
We accept returns of products in accordance with our Return Policy, which is available on the Website. To be eligible for a return, products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
5.2 Refunds
Refunds will be processed in accordance with our Refund Policy, which is available on the Website. Refunds will be issued to the original payment method used for the purchase.
6. Intellectual Property
6.1 Ownership
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Her Majesty Cosmetics or its content suppliers and is protected by intellectual property laws.
6.2 Limited License
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as expressly permitted by these Terms.
7. Disclaimer of Warranties
The Website and all products and services available through the Website are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
8. Limitation of Liability
To the fullest extent permitted by law, Her Majesty Cosmetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website or any products purchased through the Website.
9. Indemnification
You agree to indemnify, defend, and hold harmless Her Majesty Cosmetics and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Rwanda, without regard to its conflict of law principles.
11. Dispute Resolution
Any disputes arising out of or in connection with these Terms or the use of the Website shall be resolved through amicable negotiations. If a dispute cannot be resolved amicably, it shall be submitted to the exclusive jurisdiction of the courts of Rwanda.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Her Majesty Cosmetics
Office No. 3 – Floor 10 – Block B – Makuza Peace Plaza – KN 48 St. – Kigali, Rwanda
[email protected]
+250 79 0654444
Thank you for shopping with Her Majesty Cosmetics.